Terms of Use

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These Terms of Use (the “Terms”) govern your (“User”, “you”) access to and use of the cryptocurrency exchange services (“Services”) provided on our website (the “Website”). By accessing or using our Services, you agree to be bound by these Terms.

  1. Acceptance of Terms

    1. By accessing the Website and using the Services, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree to these Terms, you should not use or continue to use our Services.

    2. We reserve the right to update, modify, or amend these Terms at any time. Users are encouraged to review these Terms periodically. Continued use of the Services following any updates indicates acceptance of the updated Terms.

    3. Any updates will be effective upon posting on the Website.

  2. Services Provided

    1. Our Services enable users to exchange one type of crypto asset for another.

    2. The term “Crypto-assets” includes any asset transferred exclusively via blockchain technology, such as digital coins and tokens, including Bitcoin, Ethereum, and others.

    3. When a User initiates an exchange, our system generates an address specific to the User’s transaction details, including the type of crypto asset to exchange and the recipient address.

    4. We work with third-party exchanges (“Third Party Services”) for executing cryptocurrency transactions. While we strive to ensure timely transactions, we cannot guarantee execution times or exchange rates due to the dependency on third-party services. Exchange rate information provided on the Website is indicative and may differ from rates available elsewhere.

  3. Responsibility and Liability

    1. Users are solely responsible for ensuring the accuracy of the recipient address and other transaction details. WE DISCLAIM ALL LIABILITY FOR ANY LOSSES RESULTING FROM ERRORS MADE BY THE USER, INCLUDING, BUT NOT LIMITED TO, INCORRECTLY ENTERED ADDRESSES, INCOMPLETE TRANSACTION INFORMATION, OR THE SELECTION OF INCORRECT NETWORKS.

    2. In the event of delays, failures, or other issues caused by third-party services, we assume no liability for any losses, delays, or other consequences arising from these circumstances. We may, at our discretion, make reasonable efforts to assist in resolving the issue, but we do not guarantee a successful resolution. THE USER AGREES THAT ANY LIABILITY FOR TRANSACTIONS CONDUCTED THROUGH THIRD-PARTY SERVICES RESTS SOLELY WITH THE USER ND IS EXCLUDED FROM THESE TERMS OF USE.

  4. User Complaints and Disputes

    1. Users must submit complaints or claims within one month of the issue. Any requests received after this period may not be considered.

    2. Claims must be detailed, complete, and supported by evidence. We will review and address complaints as promptly as possible; however, if claims are incomplete or lack adequate evidence, we are not liable for resulting damages.

    3. Our decision on any complaint or claim shall be final and binding.

  5. Age Restrictions

    1. Our Services are available only to individuals of legal age in their jurisdiction. If you are a minor, you may only use our Services with permission from a parent or legal guardian, who must accept responsibility for your actions on the Website.

  6. Intellectual Property Rights

    1. All content, trademarks, logos, graphics, interfaces, and software on the Website are our exclusive property and protected by intellectual property laws.

    2. We grant Users a limited, non-exclusive, non-transferable license to access and use the Website for personal use only. Users have no rights to reproduce, distribute, or modify any content on the Website.

    3. The license granted under this section automatically terminates if we suspend or terminate a User’s access to the Services.

  7. Limitation of Liabilities

    1. OUR SERVICES ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

    2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM LIABILITY FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING LOSS OF PROFITS, ARISING FROM YOUR USE OF OUR SERVICES OR ANY FAILURE OR DELAY IN THEIR PERFORMANCE.

    3. We do not hold User funds and do not provide custodial services. We do not guarantee the security of transactions beyond our control and are not liable for any loss of funds due to delays or issues with third-party exchanges.

  8. Future Features

    1. We may introduce fixed-rate exchange options in the future, where Users can secure a specific rate for a limited period. Terms for such features will be disclosed when they become available.

  9. Prohibited Activities

    1. Users agree not to use our Services for illegal or fraudulent activities, including but not limited to money laundering, terrorist financing, or any prohibited use of crypto assets.

    2. We reserve the right to suspend access to the Services for any User involved in such activities or suspected of violating these Terms.

  10. Changes to Terms

    1. We reserve the right to amend these Terms and will notify Users of any significant changes. Continued use of the Website after such changes constitutes acceptance of the updated Terms.

    2. We encourage Users to review these Terms periodically to stay informed of any updates.

  11. Contact Information

    1. For questions or concerns regarding these Terms, please contact us at support@bitblend.io