Privacy Policy

Last updated:

This Privacy Policy regarding personal data (referred to as the Privacy Policy) covers all information that the “EazyChange” service, accessible at the domain eazychange.io, may collect about the User during their use of the website.

  1. Data Collection

    We collect minimal data necessary to conduct exchange transactions:

    • Cryptocurrency Address — to process exchanges and send cryptocurrency to the specified address.
    • Email Address (optional) — for order status notifications.
    • Transaction History — for internal records, dispute resolution, and to provide users with their transaction history.

    We do not collect IP addresses, and server connection occurs via WebSocket solely for client-server data exchange.

  2. Data Usage

    Collected data is used to execute cryptocurrency exchanges and to maintain communication with users:

    • Cryptocurrency Address — used solely to transfer exchanged funds.
    • Email Address — used for order status notifications if provided.
    • Transaction History — retained for internal records, dispute resolution, and to provide users with their transaction history.

  3. Data Sharing with Third Parties and Storage

    We may engage third-party services, such as cryptocurrency exchanges, via their API to perform exchange operations. Any data transmitted in this manner is used strictly to fulfill your order.

    Data is stored on Amazon servers located in Germany, in compliance with European Union data protection regulations. To ensure data security, we use encryption for client-server communication and between all system nodes.

  4. User Rights

    You have the right to request the deletion of your data from our database by contacting customer support. We will delete your information within a reasonable time from receiving your request.

  5. Age Restrictions

    Our Services are available only to individuals of legal age in their jurisdiction. If you are a minor, you may only use our Services with the consent of a parent or legal guardian, who must assume responsibility for your actions on the Website.

  6. Changes to the Privacy Policy

    We reserve the right to make changes to this Privacy Policy at any time. Any changes will be communicated on our website or through other accessible means. We recommend regularly checking this page for updates.

  7. Contact Us

    If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to us at support@bitblend.io